Shipping & Delivery 
What are the delivery charges?
For Products listed a Rs 25 charge for delivery per order is applied if the order value is less than Rs 250. While, orders of Rs 250 or above are delivered free.

Delivery Slots:
What is the estimated delivery time?
At present, we deliver all across Jodhpur (In selected area) between 10 AM – 8 PM , Order will be processed as per the time slot given below:
1. 10 AM – 1 PM
The Fresh Slot. Fresh fruits and vegetables are mostly procured at “Sabji Mandi” around 9 AM. We pick and pack them and start delivering by 10 AM. 

  • Cut off 1st Slot:  Order before 9 am to get the order deliver in 1st slot.

2. 4 PM – 8 PM
Not in a hurry? Then you can select our afternoon slots to prepare for dinner. 
  • Cut off 2nd Slot:  Order before 3 pm get the order deliver in second slot.
For instance – If you place an order at 8:00 PM, you can select any of the delivery slots following the time of order e.g. 10 AM – 1 PM. Your order will be delivered between the time specified in the delivery slot. You will get an email/SMS once the order is dispatched from the warehouse and you can track the order in real time using our tracking tool. 

Ordering Timings:
Online orders: 24 X 7
Whatsapp:   24X7
Telephonic orders: 08:00 AM to 11:00 PM
Order Updation & Cancellations:
You may call our customer services representatives at 91-93147-73959 or send us an email at regarding the changes that you would like to make to your order or to cancel your order.
Please note that the changes and cancellations cannot be made on the day when your order is to be shipped.
Mode of Payment: provides following payment options:

  • Cash On Delivery
  • Paytm
  • Online payment using debit/credit card using paytm
  • Account Transfer
Delivery Instructions:

  • For any delivery instructions, you may specify these (e.g. deliver to my neighbor) on the website  or app in comment column when ordering online. In such cases, please ensure that necessary arrangements are made for payment at the time of delivery.

  • If you realize about your unavailability after placing the order, please let us know four hours prior to the start of the delivery slot chosen by you.

List of Areas We deliver :

Mandore Shastri NagarSardarpura Kishore baghChopasni Housing Board Umaid Colony
Frequently Asked Question

How do I register?
You can register by clicking on the “Login/Register” link at the top right corner of the homepage it’s free and easy! Just provide the information in the form that appears and submit the registration information. Or you can use our social login feature, through which you can use your existing email address or facebook account for quick register.
How do I login?
You can Login by clicking on the “Login” link at the top right corner of the homepage & just provide your email address as user id and password you choosed during registration.
What is ‘My Account’?
‘My Account’ allows you complete control over your information and transactions on
How do i retrieve/reset my password?
You need to click on the “Login” link at the top right corner of the homepage and click on the “Forgot your password” link and enter your registered email address. An email with a reset password will be sent to your registered email address. With this, you can change your password. In case of any further issues please contact our customer support team.
What are the modes of payment?
  • Cash On Delivery
  • Paytm
  • Online payment using debit/credit card using paytm
  • Account Transfer
What is Cash on Delivery?

If you are not comfortable making an online payment on, you can opt for the Cash on Delivery (COD) payment method instead. With COD you can pay in cash at the time of actual delivery of the product at your doorstep, without requiring you to make any advance payment online.
The maximum order value for a Cash on Delivery (COD) payment is ₹2500. It is strictly a cash-only payment method
Is it safe to use my credit/debit card on basketbaba?
Your online transaction on Onlinesabjiwala is secure with the highest levels of transaction security currently available on the Internet.
All credit card and debit card payments on are processed through secure and trusted payment gateways managed by leading banks, none of your card details are stored on the website. Banks now use the 3D Secure password service for online transactions, providing an additional layer of security through identity verification.
When will I receive my order?
Once you are done adding your products to your cart and click on checkout you will be prompted to select delivery slot and you place order. Your order will be delivered to you on the day and time slot selected by you. If we are unable to deliver the order during the specified time duration (this happens sometimes due to unforeseen situations) we will update you.
How do I cancel an order?

You can cancel your order online or by calling our customer care no, before the cut off time of your slot (3 pm for evening slots and 9 am for morning slots) .Your entire order amount will be refunded.
Unfortunately, an order cannot be cancelled once the item has been shipped/cut off time over/product delivered to you.